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The Work  /  Optimization and Technology Solutions
Ops Center Program

Spending smarter on technology.

The Optimization and Technology Solutions Group brings a shared cost-and-value lens to the technology and process bets every utility is making, so members buy and build with the benefit of each other’s experience.

What it is

Every utility is making the same cost and technology bets, often without knowing what the utility down the road already learned from making them. The group brings a shared cost-and-value lens to those decisions, and it works across the Center’s other operational programs, so the due diligence one utility does becomes diligence every member can lean on before committing capital.

The charter is plain: collaborate, share, and benchmark the cost-saving initiatives member companies are considering, with the goal of reducing cost in operations, maintenance, and capital while maintaining safety, reliability, and customer expectations.

The group began inside the Power Delivery Committee as the Cost Optimization Subcommittee, and took its current name in February 2026 to reflect where the conversations actually go: the practical ways utilities are using technology to improve the business. Today it is one of the six standing programs of the Center for Operational Excellence.

At a glance

Optimization and Technology Solutions

TypeOps Center working group, born in the Power Delivery Committee
Co-chairsRussell Hinton, Director of Innovation, Dominion Energy, and Joseph Somma, General Manager, Con Edison
Roster44 active members across some 20 member utilities
CadenceQuarterly virtual webinars plus an annual working session
2026 themeUsing Technology to Improve the Business
What the group works

Benchmark the bet before you make it.

Benchmark

Cost-saving initiatives, compared

Members put the initiatives they are actually considering on the table and benchmark them across operations, maintenance, and capital.

Technology

Using technology to improve the business

The 2026 theme. Practical technology choices, from work management platforms to cloud services, weighed with peers who have already run the evaluation.

Diligence

Shared due diligence

The evaluation one utility does becomes evaluation every member can lean on before committing capital.

Newest workstream

The group’s newest workstream is the Work Management System Working Group, launched in early 2026 to benchmark work management practice for electric distribution. A robust work management system supports the safe and efficient prioritization, scheduling, execution, and completion of work, and affordability runs straight through it.

The working group compares practice across the full lifecycle, from prerequisite management and resource allocation to financial accounting and productivity measurement, so members can see where their own systems stand and what better looks like.

Benchmarking scope

Work management, end to end

PlanningPrerequisite management and resource allocation
ExecutionScheduling, dispatching, and the user interface
AccountingCompatible unit libraries and financial accounting
PerformanceProductivity measurement and governance structure
The working rhythm

A quarterly cadence that carries the work.

February 26, 2026
Virtual · held
The annual meeting, and the rollout of the group’s new name, under the theme Using Technology to Improve the Business.
Quarterly
Virtual
Webinars that carry the benchmarking between working sessions.
Next session
Virtual
Date to be announced to the membership.
Annual Meeting
In person
The co-chairs bring the year’s findings to the full membership.
Connected work

Where it connects.

Put your team inside the work.

One utility membership opens this working group and every other committee and program to your whole organization. Bring the bet you are about to make, and leave with the benefit of 44 peers who have seen it before.

See membership   See the work